I was watching a discussion on BBC Breakfast about Wetherspoon's recent decision to discourage customers from using speakerphones and playing music or videos aloud from their devices in pubs. The policy was introduced after complaints from customers who wanted to enjoy a quieter environment. What interested me most was not the policy itself, but the wider discussion around it. One contributor suggested that we are living in a culture where many people struggle to take responsibility for their actions. If someone is asked to turn off their speakerphone or lower the volume on their device, there is a risk that the situation could escalate unnecessarily. Rather than considering the impact of their behaviour on others, some people respond defensively or aggressively. This raises an important question: why do we find it so difficult to listen when someone suggests our behaviour may be affecting others? Perhaps part of the problem is that we struggle to admit when we are wrong. Humility ...
iChaplain
Exploring life through the lens of Christian faith